Genesys logo

Genesys

Investments
5
Lead Investments
1

Every year, Genesys orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service SM our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

Founded 1990
North America, United States
5K-10K
genesys.com

Highlights

Focus Areas

Artificial Intelligence (AI)
Apps
Customer Service
Natural Language Processing
Telecommunications

Notable Investments

Scaled Cognition logo
Cresta logo
Inversago Pharma logo
Limitless Technology logo
Limitless logo

Investment History

Team